27 September 2010

FAIL this

I have a seventeen year old sister. She's in that phase where she knows everything - wait, has she ever NOT been in that phase? - and has very strong opinions about right and wrong, cool and uncool.

A few months ago, when it was really popular to say "FAIL", she did. Again and again.

While I think that's a totally ridiculous thing to say, it came to mind immediately this weekend when I opened a package from the Customer Appreciation department of the bank we chose for our mortgage.

Inside was one of those self-inking stamps with my name and address. The address of my mom's house, that is.

If the mortgage company can't figure out how that's a huge fail on their part, I worry about the next thirty years.

I'm debating whether I should write a letter to the Customer Appreciation department letting them know how they messed up, particularly since I assume this is not the first mistake they've made. I'll probably go with a nice letter, but I'd really like to write:

Dear Customer Appreciation:

I recently received a generous package in the mail from your department. However, the self-inking stamp would be of great use to me only if it had the correct address on it. The address that I paid you $$$$$ to own, you idiot.

Your prowess in selecting the correct address is hopefully less impressive than your prowess at amortizing my debt.

Thank you,
Someone with much more common sense

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